GN Customer Portal_2

GN Customer Portal

Managing the relationship with customers

GN Customer Portal facilitates collaboration with its customers, optimizing accounting, logistics and delivery management. It is a web application, natively integrated with the company ERP, which makes all business functions reliable and improves the sales processes of B2B companies.

The integration with the managerial software allows the company to constantly monitor the status of the warehouse, stocks, the issue of invoices and all those operations that make up the logistic process from the issuance of the order, until delivery of the item within the point of sale.

GN Customer Portal: Modules

The GN portal has an intuitive interface, able to simplify and speed up effectively the management of the different phases, each of which is dedicated a special module within the portal itself.
 
The most used modules are:
- Form Invoices
- Order Form
- Module Sold
- Return and Withdrawal Management Module
- Catalogue module with updated and customized prices
 
The modules can be increased according to the phases of the logistic process of the company. The portal can in fact be customized and perfectly adapted to the business operating structure, thus ensuring a more efficient management of the warehouse, the progress of sales orders, returns, withdrawals, by automating the issuance of invoices to the customer.

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GN Customer Portal: Users

The Customer Portal is accessible by two types of users:
- Admin user - the company: this type of user has the opportunity to see the data of all its customers.
- End User - the customer: can view only the data related to his point of sale or, if he has more than one, the data of all the outlets checked.
 
Each account is linked to a customer code in the ERP and a billing code to which one or more shipping codes can be linked. In the portal you can search by article, by code or by using keywords.

GN Customer Portal, making the exchange of information and documentation reliable, guarantees a greater loyalty of its customers.